XPRESS Driver Agreement

Xpress Service LLC · Effective October 14, 2026 · Updated November 8, 2026

Please read this agreement. By turning on the switch when you create your driver account, you agree to it.

1. What XPRESS is

XPRESS is software run by Xpress Service LLC ("XPRESS", "we") that connects riders with independent drivers. XPRESS is not a transportation company. We do not drive, we do not employ drivers, and we do not own or control the cars. The ride itself is between you and the rider.

2. You are an independent driver

• You decide when, where and for how long you go online.
• You can accept or decline any ride request.
• You use your own car and pay your own costs, including fuel, upkeep and taxes. XPRESS does not withhold taxes from your fares.
• You may drive for other companies at the same time.
• You are not an employee or agent of XPRESS, and you must not say you are.

3. Who can drive

• You must be legally allowed to drive for hire where you drive, and meet every state and local requirement for the work you do.
• You must upload a valid driver's license (front and back), vehicle registration, insurance and inspection. XPRESS reviews them, and you can go online only after everything is approved.
• You must keep your documents current. If one expires or is removed, you may be taken offline until you upload a new one.
• You agree that XPRESS may run a background check on you through Checkr, including your driving and criminal record. We will tell you about any fee before you pay it.
• Everything you tell us must be true. You may have one account only, and you may not let anyone else use it.

4. Your subscription

• XPRESS charges drivers a flat subscription fee instead of taking a share of fares. The price, the length of any free trial, and whether you pay monthly or yearly are shown in the app before you subscribe.
• Your subscription is billed through Stripe and renews automatically until you cancel it.
• You can cancel any time from My subscription in the app. Cancelling stops future charges. Fees you have already paid are not refunded unless we decide to refund them or the law requires it.
• If we change the price, we will tell you first, and the new price applies from your next renewal.

5. Fares and your rates

• You set your own rates, or you can use the suggested rates XPRESS shows you. You can change them at any time under My rate card.
• Riders see their price before they request a ride, and that price is locked for the ride. Higher rates mean a rider may be offered other drivers first.
• When many riders are waiting and few drivers are nearby, a higher price multiplier may apply. The rider sees it before requesting.
• XPRESS takes no commission on your fares. You keep the fare, minus the payment processing fees Stripe charges and a dispute protection fee of 0.6% of each fare, which covers card disputes (chargebacks) and the fees Stripe charges for them. Both fees are shown on every ride in your earnings.
• If a rider cancels more than 2 minutes after you accept, the rider pays the cancellation fee in your rate card. If you cancel an accepted ride, the rider is not charged.
• Rider credits and promotions paid for by XPRESS do not reduce what you receive.

6. Payments and payouts

• Rider payments go to your own Stripe payout account. You must set one up and accept Stripe's terms. XPRESS is not a payment processor.
• Instant payout, if you use it, sends your available balance to a debit card. Stripe may charge a fee for it.
• If a ride was not provided in full, or a payment was fraudulent, XPRESS may refund the rider and recover that amount from you.

7. Driver referral reward

• When you refer a new driver with your code, you each earn a bonus (currently $50 each) if the new driver completes 500 trips within 90 days of signing up and has an active subscription at day 90.
• Rider referral codes cannot be used by drivers.
• XPRESS may change or end this reward for future referrals. Bonuses obtained by fake trips, fake accounts or other cheating will be cancelled.

8. How you must act

• Follow all laws and traffic rules. Never drive after drinking alcohol or using drugs, or while too tired to drive safely.
• Do not discriminate against any rider.
• Do not carry other passengers during a ride unless the rider agrees.
• Keep your car safe, clean and in good working order.
• Use rider information only for the ride. Do not store it, share it or contact the rider later.
• Do not fake trips, fake your location, cancel rides to cheat, or interfere with the app.
• In an emergency, call 911.

9. Insurance

You must carry the car insurance required where you drive, for the way you drive. XPRESS does not provide insurance for you, your car or your belongings.

10. Ending this agreement

You can stop driving and delete your account at any time inside the app. XPRESS may suspend or end your account if you break this agreement, your documents lapse, or we believe you are unsafe. Money already owed to you for completed rides will still be paid.

11. Your information

How we collect and use your information is explained in our privacy policy.

12. Limits on our responsibility

XPRESS is provided "as is" and "as available". We do not promise the app will always work without interruption, that you will get a certain number of rides, or that every rider will pay. To the fullest extent the law allows, XPRESS is not responsible for indirect or lost-profit losses, and our total responsibility to you is limited to the subscription fees you paid in the month before the problem happened. You are responsible for claims that come from how you drive or from breaking this agreement.

13. Changes

If we change this agreement, we will tell you in the app, and the change starts at your next renewal. If you keep using XPRESS after that, you accept the change. A change to your subscription price needs your approval.

14. Governing law

This agreement is governed by the laws of the State of Maryland.

Contact us

Xpress Service LLC. Email: xrydeservice@gmail.com